It is the information you provide to us while using the Site.
When you subscribe with us, as part of the process we collect the personal information you give us such as your name, address, date of birth, gender, login, phone number, dietary preferences, messages from live chat from both Chefs and Users, menu prepared and email address.
Internet Protocol (IP)
When you browse our Site, we also automatically receive your computer’s IP address in order to provide us with information that helps us learn about your browser and operating system.
Payment and Transactional Data
This information is needed to complete your orders including name, credit card information, billing and shipping information.
Data that is collected, used and shared such as statistical or demographic data for any purpose.
Data that can be used to enable the users to check arrival of the chef or the chefs to find the user.
Chef related info only Qualification and certification of the chefs, phone numbers, performance, photographs, number of meals prepared and user feedback.
Automatically collected data
Information that may be collected from our partners and third-party sources including Easy Platter’s sources (such as marketing services, events and payment providers) and other sources such as LinkedIn, online registries where you have provided your details.
We use the information you provide for such purposes as responding to your requests, customizing future purchases and preferences for you, improving our services, and communicating with you. But we respect your privacy when we market our services and you can choose not to provide certain information.
Cookies are pieces of information that are transferred to your computer from a web server. We utilize “cookies” and other tracking technologies to enable our systems to recognize your browser and to provide features such as personalized greetings, and storage of items in your Shopping Cart between visits. You have the option to block or delete cookies, however, you may affect the usefulness of our Site.
Based on your preferences and permission, we may send you emails about our services and other updates. You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us at [email protected] You may continue to receive service-related and other non-marketing emails.
The Company allows You to create an account and log in to use the Service through the following Third-
party Social Media Services:
If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service's account, such as Your name, Your email address, Your activities or Your contact list associated with that account.
information. Tracking technologies used are beacons, tags, and scripts to collect and track information
and to improve and analyze Our Service. The technologies We use may include:
Cookies or Browser Cookies
A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to
indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use
Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store
information about Your preferences or Your activity on our Service. Flash Cookies are not managed by
the same browser settings as those used for Browser Cookies. For more information on how You can
delete Flash Cookies, please read "Where can I change the settings for disabling, or deleting local shared
objects?" available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-
We use both Session and Persistent Cookies for the purposes set out below:
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website
and to enable You to use some of its features. They help to authenticate users and prevent
fraudulent use of user accounts. Without these Cookies, the services that You have asked for
cannot be provided, and We only use these Cookies to provide You with those services.
Type: Persistent Cookies
Administered by: Us
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such
as remembering your login details or language preference. The purpose of these Cookies is to
provide You with a more personal experience and to avoid You having to re-enter your preferences
every time You use the Website.
For more information about the cookies we use and your choices regarding cookies, please visit our
The information we collect is used for administering our business activities. Information about our customers is an important part of our business. Occasionally, we may use the information to notify you about changes to our website, new services or special offers.
We employ other companies and individuals to perform functions on our behalf but, we do not sell any Personal Information to third parties. Examples of functions being performed on our behalf include fulfilling orders, verifying qualification of chefs, administer user and chef accounts, managing relationship with chefs and users, e-mails, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. They have access to only the Personal Information needed to perform their functions but may not use it for other purposes.
The privacy and protection of your Personal Information is important to us. We do not make any Personal Information available to third parties, except our service providers, without your permission. We use security software to protect the confidentiality of your Personal Information. In addition, our business practices are reviewed periodically for compliance with policies and procedures governing the security and confidentiality of our information. Our business practices limit employee access to confidential information and limit the use and disclosure of such information only to authorized persons.
We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
The Company’s responsibility is to secure the data safely, so if it stores the data in another jurisdiction and there’s a breach, that is the Company’s responsibility.
Your access to some services and content may be password protected. We advise that you do not disclose your password to anyone. In addition, we recommend you sign out of password-protected services at the end of your session.
Any information, video, image, data, text, documents, or other content posted at your direction onto a public area of the Site becomes publicly published content and will be available to all users of that public area of the Site, even if such content contains Personal Information. Please note that if you publish your contact information, you may receive unsolicited messages from users and visitors to the Site. We encourage you to publish only information you are certain you want to be accessible to the public-at- large. Please be aware that any information you post publicly can be cached, copied, screen captured or stored elsewhere by others (e.g., search engines) before you have a chance to edit or remove it.
We may process information relating to transactions, including purchase of services, that you enter into with us and/or through our Site. This Transactional Data may include your contact details, your card details and the transaction details. The Transactional Data may be processed for the purpose of supplying the purchased services and keeping proper records of those transactions. Payment processing on our Site is handled by our payment services providers, Stripe. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds.
We do not have access to or control the features that the third-party service providers may use, and the information practices of these advertisers and third-party websites are not covered by this Privacy Notice. Please contact them directly for more information about their privacy practices. You can find information about the payment services providers’ privacy policies and practices at Stripe.com
Our Site or online services are not intended for use by children under 18 years of age. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
If you have any concern about privacy at the Company, please contact us, and we’ll try to resolve it.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
You can pause or cancel your subscription at any time. In order to delete any data shared via third party applications such as Google and Facebook, you can remove Company permissions from the third party application and delete data shared with the Company.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency). The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Please direct any inquiries you have about this policy to:
Krava Inc., c.o.b. as Easy Platter Personal Chefs