Privacy & Policy

Our Commitment

We understand that privacy of information is of critical importance and Krava Inc., c.o.b. as Easy Platter Personal Chefs (“The Company”, “we” or “us”) is committed to respecting the privacy rights of its customers, visitors, and other users of the Company Website (“the Site”). This Privacy Policy (“Policy”) describes what information we collect from you via the website and how we use, handle and disclose such information. This Policy is only applicable to the Site, and not to any other websites that you may be able to access from the Site, each of which may have data collection, storage, and use practices and policies that differ materially from this Privacy Policy. 

What personal information do we gather?

It is the information you provide to us while using the Site. 

Personal information
When you subscribe with us, as part of the process we collect the personal information you give us such as your name, address, date of birth, gender, login, phone number, dietary preferences, messages from live chat from both Chefs and Users, menu prepared and email address.
Internet Protocol (IP)
When you browse our Site, we also automatically receive your computer’s IP address in order to provide us with information that helps us learn about your browser and operating system. 

Payment and Transactional Data
This information is needed to complete your orders including name, credit card information, billing and shipping information.

Aggregated Data
Data that is collected, used and shared such as statistical or demographic data for any purpose.

Location Data
Data that can be used to enable the users to check arrival of the chef or the chefs to find the user.

Other Information
We may collect other information  from you in the course of providing our service to you which is not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.
Chef related info only Qualification and certification of the chefs, phone numbers, performance, photographs, number of meals prepared and user feedback.

Automatically collected data
Information that may be collected from our partners and third-party sources including Easy Platter’s sources (such as marketing services, events and payment providers) and other sources such as LinkedIn, online registries where you have provided your details.
We use the information you provide for such purposes as responding to your requests, customizing future purchases and preferences for you, improving our services, and communicating with you. But we respect your privacy when we market our services and you can choose not to provide certain information.


Cookies are pieces of information that are transferred to your computer from a web server. We utilize “cookies” and other tracking technologies to enable our systems to recognize your browser and to provide features such as personalized greetings, and storage of items in your Shopping Cart between visits. You have the option to block or delete cookies, however, you may affect the usefulness of our Site.

Email marketing

Based on your preferences and permission, we may send you emails about our services and other updates. You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us at [email protected]. You may continue to receive service-related and other non-marketing emails.

Information from Third-Party Social Media Services

The Company allows You to create an account and log in to use the Service through the following Third-
party Social Media Services:

  • Google
  • Facebook
  • Twitter

If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service's account, such as Your name, Your email address, Your activities or Your contact list associated with that account.
You may also have the option of sharing additional information with the Company through Your Third- Party Social Media Service's account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain
information. Tracking technologies used are beacons, tags, and scripts to collect and track information
and to improve and analyze Our Service. The technologies We use may include:

Cookies or Browser Cookies
A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to
indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use
some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies,
our Service may use Cookies.

Flash Cookies
Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store
information about Your preferences or Your activity on our Service. Flash Cookies are not managed by
the same browser settings as those used for Browser Cookies. For more information on how You can
delete Flash Cookies, please read "Where can I change the settings for disabling, or deleting local shared
objects?" available at

Web Beacons
Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies: Use of Cookies by Free Privacy Policy.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies

Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website
and to enable You to use some of its features. They help to authenticate users and prevent
fraudulent use of user accounts. Without these Cookies, the services that You have asked for
cannot be provided, and We only use these Cookies to provide You with those services.

  • Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

  • Functionality Cookies

Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such
as remembering your login details or language preference. The purpose of these Cookies is to
provide You with a more personal experience and to avoid You having to re-enter your preferences
every time You use the Website.
For more information about the cookies we use and your choices regarding cookies, please visit our
Cookies Policy or the Cookies section of our Privacy Policy.

How and when do we use the information collected?

The information we collect is used for administering our business activities. Information about our customers is an important part of our business. Occasionally, we may use the information to notify you about changes to our website, new services or special offers.

We employ other companies and individuals to perform functions on our behalf but, we do not sell any Personal Information to third parties. Examples of functions being performed on our behalf include fulfilling orders, verifying qualification of chefs, administer user and chef accounts, managing relationship with chefs and users, e-mails, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. They have access to only the Personal Information needed to perform their functions but may not use it for other purposes.

We may disclose your Personal Information or any information you submitted to (i) comply with any applicable law, regulation, legal process or governmental request, (ii) enforce our Terms of Use including investigations of potential violations thereof, (iii) detect, prevent, or otherwise address fraud or security issues, or (iv) protect against harm to the rights, property or safety of the Company, its users, you or the public.

How we protect your information?

The privacy and protection of your Personal Information is important to us. We do not make any Personal Information available to third parties, except our service providers, without your permission. We use security software to protect the confidentiality of your Personal Information. In addition, our business practices are reviewed periodically for compliance with policies and procedures governing the security and confidentiality of our information. Our business practices limit employee access to confidential information and limit the use and disclosure of such information only to authorized persons.

We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

The Company’s responsibility is to secure the data safely, so if it stores the data in another jurisdiction and there’s a breach, that is the Company’s responsibility.
Your access to some services and content may be password protected. We advise that you do not disclose your password to anyone. In addition, we recommend you sign out of password-protected services at the end of your session.

Publicly available information

Any information, video, image, data, text, documents, or other content posted at your direction onto a public area of the Site becomes publicly published content and will be available to all users of that public area of the Site, even if such content contains Personal Information. Please note that if you publish your contact information, you may receive unsolicited messages from users and visitors to the Site. We encourage you to publish only information you are certain you want to be accessible to the public-at- large. Please be aware that any information you post publicly can be cached, copied, screen captured or stored elsewhere by others (e.g., search engines) before you have a chance to edit or remove it.

Transactional Data

We may process information relating to transactions, including purchase of services, that you enter into with us and/or through our Site. This Transactional Data may include your contact details, your card details and the transaction details. The Transactional Data may be processed for the purpose of supplying the purchased services and keeping proper records of those transactions. Payment processing on our Site is handled by our payment services providers, Stripe. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

We do not have access to or control the features that the third-party service providers may use, and the information practices of these advertisers and third-party websites are not covered by this Privacy Notice. Please contact them directly for more information about their privacy practices. You can find information about the payment services providers’ privacy policies and practices at

Children’s Privacy

Our Site or online services are not intended for use by children under 18 years of age. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Changes to Privacy Policy

We may modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the effective date of this Privacy Policy and posting the modified Privacy Policy on the Service. We may also provide notification of changes via email if we have your email address, through the Service or in another manner that we believe is reasonably likely to reach you.

Any modifications to this Privacy Policy will be effective when posted (or as otherwise indicated at the time of posting). In all cases, your continued use of the Service after the posting of any modified Privacy Policy indicates your acceptance of the modified Privacy Policy.


By using this Site, you consent to the terms of our Privacy Policy and to processing of Personal Information for the purposes set forth herein. If you do not agree to this Privacy Policy, please do not use our Site.

In the Event of Merger/ Acquisition/ Sale/ Bankruptcy

In the event the Company is acquired by or merged with a third party entity, or sold to another company or private investor, or files for bankruptcy, we reserve the right to transfer or assign the information we have collected from our users as part of such merger, acquisition, sale, or other change of control. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how your Personal Information is treated, transferred, or used. In any of the circumstances described in this paragraph, the information will be subject to the privacy policy of the purchaser or assignee.

If you have any concern about privacy at the Company, please contact us, and we’ll try to resolve it.

Accessing and Correcting Personal Information

You may request a copy of your Personal Information that is in our control which we will provide except as prohibited by law. You may request corrections to your Personal Information. If you wish to access your Personal Information you should contact us using the contact information at the bottom of this Privacy Policy and we would be please to review your concerns with you.

Retention and Deletion of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

You can pause or cancel your subscription at any time. In order to delete any data shared via third party applications such as Google and Facebook, you can remove Company permissions from the third party application and delete data shared with the Company.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Legal requirements

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency). The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

Contact Information

Please direct any inquiries you have about this policy to:

Krava Inc., c.o.b. as Easy Platter Personal Chefs
[email protected]