easy platter
FAQs – Frequently asked questions
How does it work?
We believe in keeping meals simple and flexible! 1) We prepare fresh meals in your kitchen, using you groceries. You savour your incredible custom-prepared meals. 2) On average, our chefs will spend 2-3 hours preparing 10 meals. 3) The meals that I want will take longer than 3 hours to prepare
Personal Chefs are for the rich, can I really afford a personal chef in 2021?
Absolutely!! Having a Personal Chef is no longer a luxury. Easy Platter connects top-rated local personal chefs with you and they prepare your custom meals. In fact, by working with an expert, you save money, time and avoid landfill. Forget spending time waiting for expensive meal kits or ordering food in a box. You SAVE REAL DOLLARS with a Personal Chef!
How much time would a cook take to prepare 10 meals?
Average time our experienced chefs take to prepare 5 meals for 2 people (total 10 meals) is between 2 to 3 hours.
Meals I want cannot be prepared within 2-3 hours.
No problem, in an exception where your cook tells you ahead of time that your meal prep would take longer than 3 hours, you simply pay an hourly fee of $29.99 on your subscription.
My kitchen and pots are dirty, will my cook clean my dishes before s/he starts cooking?
Your personal cooks only clean dishes, utensils and the kitchen area that they use. They do not clean your kitchen or any dishes that were dirty prior to their arrival.
What type of meals can I ask my cook to prepare?
Short answer is ANYTHING! If you have a specific cuisine in mind, let us know and we can send you a cook who is an expert in cooking what you are craving.
Does one meal serve one? Are there enough left overs for me to eat the following day?
Correct, one meal serves one adult, but you can always ask your cook to make a bit extra so that you can eat that meal the following day for lunch. We don’t charge you extra for some left over meals.
Can I cancel my subscription?
Yes, Easy Platter subscription can be cancelled for FREE, if cancelled 24 hours ahead of the scheduled booking.
I have booked my cook but I have to cancel. Am I going to be charged?
Full refund is provided for all cancellations done with a 24 hours notice. For cancellations done less than 24 hours, 100% of the order amount will be refunded as Easy Platter credit.
I want to try new cuisines, can I change my cook?
Yes, Easy Platter has a wide variety of cooks who specialize in different cuisines. You can change your cuisine and your cook at any time for FREE!
Do I have to be home when my cook is cooking?
Yes, one adult has to be present when your Easy Platter chef arrives for your Every-day meal preparation.